How can I return my online order?
Returning a product is always possible by sending the item(s) back to us. Please contact customer service within 48 hours of delivery. We will come up with a suitable solution. Always report a complaint before returning it to us. Then we can look for a suitable solution and possibly arrange a return label for you. When requesting a return or exchange, please be aware of the following information. View our return conditions.
Have you received a damaged or incorrectly delivered product? Please contact our customer service and we will try to solve it for you as soon as possible. Our customer service can be reached via firstname.lastname@example.org or our contact form. Always report a complaint before returning it to us. Then we can arrange a return label for you.