The Freedom Fit is slightly oversized (relaxed fit). To pair the T-shirt with your business outfit we recommend to choose one size smaller than your normal size in case you prefer a more fitted look. This ofcourse is a matter of personal preference. The first time you put on your brand new CLUB 24 Freedom… Continue reading I’m not sure what size I should choose.
Everything on the questions
How long does it take for an order to be shipped?
All orders placed before 4 pm (CET) will be dispatched the same working day. For an overview of estimated delivery times, see the diagrams on our shipping page. Once you’ve placed an order, more accurate delivery information will be communicated at the checkout.
Incorrect adress and undelivered parcels
In case you ordered a parcel to the wrong address, the package will be returned to us. Once received and refunded, you can re-order the item(s). Please note that the shipping fee to redirect is not refundable.
Do you ship to my country?
We ship to the following countries: The Netherlands, Belgium & Luxembourg Europe Group A Austria, Cyprus, Czech Republic, Denmark, Finland, France*, Germany, Greece, Hungary, Iceland, Ireland, Italy, Monaco, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom Europe Group B Bulgaria, Croatia, Estonia, Latvia, Lithuania, Romania, Slovakia, Slovenia International United States, Canada, Russia If you would… Continue reading Do you ship to my country?
Do I need an account to place an order?
On the check-out page you can choose weather you’d like to make an account or not. Having an account makes it easier to follow your orders.
How can I delete my account or data?
Simply send us and email on firstname.lastname@example.org with your information and we will handle it straight away.
I have a question, what should I do?
Contact customer service. Keep your invoice and order number at hand so that we can help you as soon as possible. In case of a complaint, always report it before returning it to us. Then we can look for a suitable solution and possibly arrange a return label for you.
There’s a problem with my item, how do we solve this?
Please contact customer service within 48 hours of delivery. We will come up with a suitable solution. Always report a complaint before returning it to us. Then we can look for a suitable solution and possibly arrange a return label for you.
How can I return my online order?
Returning a product is always possible by sending the item(s) back to us. Please contact customer service within 48 hours of delivery. We will come up with a suitable solution. Always report a complaint before returning it to us. Then we can look for a suitable solution and possibly arrange a return label for you. When requesting… Continue reading How can I return my online order?
I’ve returned my order, when can expect the return payment?
The full purchase amount will be refunded to your account within a maximum of 10 working days after receipt of the return. Have you not received your money back after 10 working days? Please contact our customer service.